ESP Account Meetings
Our Account Meetings are a great way for our Customer Account Manager to get out and meet with all of our Clients on a regular basis.
These meetings are held at each of our customer’s sites, which allows our Account Manager to get a feel for, and understand our customer requirements in a relaxed discussion. A recent week-long tour of Ireland, proved very successful. A great opportunity for ESP to share information and for our clubs to see at firsthand some of the ongoing enhancements we have been making to the Application.
ESP’s presence in the Family Member clubs, continues to grow. Maggie and Rose is a members club for families, located in Kensington, London.
With a growing popularity in Family Members Clubs. ESP’s Management System was selected to assist the running of the facility while providing reliable management reporting. Combining ESP’s Membership Management, Booking Module, and Food & Beverage system the Club benefits from having one fully integrated system.
ESP Application - Health Check
We all need a check-up from time to time, and the data on your Elite system from ESP Leisure is no different.
We will shortly be conducting health checks for all of our installed customer systems, with the results being discussed at your next ESP Account Meeting.
The report produced will give high level details of usage on your Elite system, detailing where any shortfalls are in regards to data. We will also provide you with recommendations to help get your system back to full health.
ESP Customer Surgery
Following the successful launch of ESP’s On Line Customer Surgery, and due to popular demand. Our On Line Surgery sessions have been given a regular monthly slot.
The aim of the Surgery is to provide our Customers with a brief overview on topics that matter to them and the running of their Business.
These sessions run at the beginning of the month, allowing our customers to join the meeting via web & conference call. Sessions last approx 1 ½ Hours, with a Q&A session at the end – with a real person!
ESP On-line Competition Module
Throw away those completion entries from the Members board. With the ESP Leisure competition module, members can book, pay and select their tee start either in the Pro Shop, on-line booking or using our Facebook @ML Application for selected competitions.
The module allows you to display the competition diary online, for 1, 2, 3 or more months ahead while controlling when bookings for individual competitions can be made. Allowing you to be creative with your competition tee interval times, Members are able to view real time availability for each competition tee time.
All this with a real-time integration to your booking system, and not a 3rd Party in site.
Contact Lee or Tony for More Information
Bowood Hotel, Spa & Golf upgrade to Version 5
Bowood Hotel, Spa and Golf, in Wiltshire are to upgrade to Version 5 of the ESP Elite Management System.
This upgrade also sees Bowood investing in a New Server and updated Point of Sale Hardware. The installation & upgrade is due to happen in the coming month.
Brentwood Council select ESP's Elite Golf Management System
ESP has been selected as the preferred supplier for the Elite Golf Management System for their Harstwood Golf Club in Brentwood.
ESP will commence implementation of Version 5 with modules including Membership, Golf Bookings, and Internet Bookings.
Holburne Ltd choose ESP as their preferred Golf Management System supplier
ESP are ready to install the Elite Management System into Holburne's third golf site, Bulbury Woods Golf Club.
ESP will also be upgrading Holburne's two existing ESP sites to Version 5 of the Elite Management System, along with implementing online bookings across all three sites. This is a great step forward for the group bringing a standard approach to all three clubs.
Winter Wonderland Goes Live!
ESP's Online Booking Portal will process in excess of 2,000 connections per hour as tickets go on sale for the eagerly awaited annual Winter Wonderland event run by Northumbrian Water Ltd.
ESP are proud to be involved in this annual event for the sixth year running. With a high demand for tickets expected from parent around the North East and further afield wanting to secure their places. ESP has proved the online booking portal's reliability year after year.
Burhill Group upgrade to Version 5
ESP has commenced the Implementation of Version 5 upgrade to all 10 Burhill Sites, With The Burhill Golf Club, Head Office and Hoebridge Golf Centre being the first to be upgraded.
The remaining sites will be upgraded throughout October 2012, this will also include the integration to the Customer Minds marketing platform.