Northumbrian Water took Gold at the 2013 North East Tourism awards in the category of Caravan Holiday Park/ Holiday Village of the year.
The Gold award qualifies Northumbrian Water for the 2014 ‘Visit England’ National Awards.
ESP Leisure provide the winner of this prestigious award with an online and call centre operated booking system that allows Northumbrian Water’s high volume of customers a seamless and efficient booking experience.
ESP leisure is proud to support Northumbrian Water and wish them every success at the Visit England Awards next year.
The Warren Golf Club and its sister sites go live with ESP's Elite Management System.
The Warren Golf Club is a beautiful 18 hole members club set in the historic parkland of Woodham Walter. The Warren GC will be running the following Elite modules: Retail, Bookings and Bar Management.
Bunsay Downs is a pay and play site with two loops of nine, they will also be running Retail, Bookings and Bar Management modules.
Set moments from The Warren GC, Warren Lodge Park comprises of a series of Lodges available for holiday rental. Warren Lodge Park is a very different prospect to its sister golf clubs and is a site that really showcases the versatility of The Elite Management solution. Warren Lodge Park will be running Elite’s Property Management System and Leisure Arrivals modules.
The three sites are now joined seamlessly by a centralised Admin and Booking system. All events, functions, accommodation and tee times can be booked and cross referenced within a single booking system. The Warren and their sister sites are now taking full advantage of the control that Elite provides for them.
ESP Attend the GCMA Conference 2013
Hinkley Island Hotel Monday 11th - Wednesday 13th Novemeber
We will be demonstrating the full capabilities of all our Golf Management products, mobile technology and our extensive app range.
We are exhibiting at Stands 18+19. Lee, Tony and Mark will be waiting to field any ESP related questions you may have.
Come and see us for a chat we have a lot to talk about!
Gloucester Golf Club Choose Elite.
Set in the Cotswolds just off the M5 stands the impressive Gloucester Golf Club. The Club has outstanding facilities comprising of 18 Hole Course, Driving range and extensive Conference and Retail facilities within the clubhouse.
The move to ESP came on the back of a need for a fully integrated Club Management system that has the functionality to manage Gloucester Golf Club’s entire operation. Gloucester Golf club can now take full advantage of Elite’s robust system that offers comprehensive reporting tools and analysis for all areas of their business.
Gloucester’s recently developed two tier driving range will run seamlessly with the use of European Golf Machinery and ESP’s driving range integration module.
Stockbrook Manor and Three Rivers are two of the finest Country clubs Essex has to offer. Stockbrook is set in a 250 acre estate offering a 27 hole Championship Golf course as well as the best of today's sporting and leisure facilities working in harmony with the more traditional banqueting suites enjoyed by wedding celebrations.
Three Rivers Country Club is a 36 hole venue with a state of the art gymnasium and extensive banqueting and conference facilities.
The Upgrade to V5 gives Stockbrook and Three rivers more control over their promotion and discount levels. These can now be set in house creating a significant cost saving due to greater flexibility within the Elite System.
The updated functionality in V5 means pricing updates can now be scheduled at their convenience to take placeat a date of their choosing. Elite V5 will automatically encourage additional spend at Three Rivers and Stockbrook, promo bundles can now be booked online by individual customers.
ESP Leisure - Officially one of Santa’s little helpers! Christmas 2013 marks the 10th anniversary of Northumbrian Water’s, Kielder Winter Wonderland. It is a spectacular outdoor event with activities for the whole family. Once on site you’ll be guided by Santa’s Elves through an enchanted forest before meeting Father Christmas himself! While the fun is going on, ESP’s Elite management system will be taking care of business for Santa and his team behind the scenes. Because of the seasonal nature of this part of NWL’s business, coordinating call centre and online bookings for NWL’s Winter Wonderland is a massive operation over a short time period. The Elite Management system will be fully responsible for taking over 2000 bookings and associated fees and at the same time managing live availability.
We know it’s a bit early but NWL have got us in the festive mood. Merry Christmas everyone!
Formby Hall upgrade to Elite Version 5. Set in the heart of England’s Golf Coast, the sophisticated Formby Hall Golf Resort and Spa offers 62 individually designed contemporary bedrooms, a luxurious spa and outstanding leisure facilities that include an excellent 18-hole Championship Golf Course. Formby hall is a popular wedding and special occasion venue in the North West of England offering both chic function rooms, and idyllic rural location. Formby Hall’s relationship with ESP started in 1996 with a single Golf Management installation. The success of our partnership has grown since then to include Elite Version 5 and the following management modules; Hotel Management, Spa and Leisure, Golf, food and beverage and online bookings. Formby Hall and ESP Leisure, a partnership that showcases the true scalability of Elite Version 5.
Pendle Leisure Trust provide multi-purpose centres for swimming, fitness, sports, exercise and entertainment. The Trust also has staff dedicated to providing specialist projects relating to Healthy Lifestyles, Sports Development and Arts Development at eight sites across the East Lancashire area. After a successful 3 year relationship Pendle have upgraded to Elite V5 to take full advantage of the new features and functionality the latest software has to offer. In addition Pendle will be implementing the ESP internet bookings module to further enhance the services they offer to their customers, as well as improving staff productivity.
Sheffield International Venues have selected ESP at their two newest Food and Beverage venues, located in Scarborough and Whitby.
The new sites required the installation of 25 Point of Sale terminals, and follows a successful relationship within Sheffield International Venues Golf operation.
We are pleased to announce that Milton Keynes Council have selected ESP's Elite Management software for their golf operation at Windmill Hill.
The municipal site runs an 18 hole Golf course and the facilities will benefit from the Membership Management, Tee Bookings, Retail, and Food and Beverage modules within the Elite software solution.