The ability to display members pictures on any point of sale or PC, offers your staff a unique tool, better than any signature, which also avoids the embarrassment of having to ask valued customers for identification.
The number of balls dispensed can be controlled dependant upon the time of day and day of the week directly from the Elite application, giving you the opportunity to introduce marketing incentives. Detailed statistical reporting will enable you to assess utilisation and spending patterns.
Food & Beverage
The system includes a live stock system to control your orders, deliveries and stock check processes and reporting.
Automated discount schemes for members can be pre-programmed to provide a flexible environment for members whilst being transparent to visitors
Multiple tee-off points are easily accommodated as are three-loops-of-nine courses, with the system automatically calculating the cross-over times, eliminating over-booking.
An optional Handicap module, with player score input and live leader boards completes the Elite Golf Membership system
You decide on which days and at which times (if any) to make your facilities available, with full control over the variable availability of Visitor bookings compared to Member bookings.
A suite of reports provide details of the bookings generated to allow analysis of day, time and activity utilisation.
The system will assist you in improving retention levels and will provide operators with a greater understanding of the dynamics of your club.
Smart cards or magnetic stripe can be used as payment cards, creating a cashless environment and can be used to accumulate loyalty points or award discounts. The same card can double as an access card and locker key.
The system accommodates a diversity of membership levels and enables a membership card to be used for a whole range of purposes from an electronic access key to a payment card.
The system includes the ability to collect subscriptions by direct debit and can accommodate joining fees, rolling memberships and automatic renewals. Multiple direct debit runs can be completed during any given period
Property Management System
Integration to ESP’s other modules, such as Food & Beverage and Retail allows the same card which opens a bedroom door to be used to charge purchases from any point of sale on the complex directly to the guest room account without any further manual intervention.
The ESP Property Management module integrates to in-room controls, such as telephony, heating and lighting software. Charges associated with in-room services, e.g. Telephone Charges, are directly posted to the room account. On check-out, the guest is presented with one clear statement detailing all expenditure over the duration of their stay
Purchase orders can be generated automatically and, when the stock is booked in, bar code labels automatically produced.
Goods can be sold by scanning the barcode or by manual entry through ESP's state-of-the-art point of sale unit.
A full sales history by item, supplier and product group is automatically maintained enabling informed decision-making on product mix and depth for re-ordering purposes
Therapist qualifications are registered and the software will cross-check these prior to allocating a therapist to the treatment or securing the reservation.
The software will determine whether the selected treatment requires a specific treatment room or item of equipment and will check availability before confirming the booking.
Therapists can be allocated their own treatment room to ensure additional control over the booking screen availability.The option to view diaries by therapist, room, day or week ensures that available time is easily found. These views can be configured individually for each desktop ensuring that the views appropriate to specific areas are always displayed.