info@e-s-p.com
+44 (0)20 8251 5100
ESP Leisure Ltd Your Business Our Solution
The art of
Leisure Management Systems
Holiday Parks
Holiday Parks
ESP holiday park management
Allow your guests to book their activities in advance and maximise your return on investment

The Elite Holiday Park Management solution has been specifically designed to meet the unique requirements of the industry. The software is flexible enough to cater for the small independent park up to the multi-location holiday village groups.

Elite covers all aspects of the village including accommodation or pitch bookings, food and beverage, sports and recreational activity bookings, kiosk sales and equipment hire. Multiple schemes can be set up to provide beneficial rights or discounts to different customer types.

Holiday Parks Management System Features
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CRM
  • Customer Management
  • Membership Renewal Management
  • Direct Debit Management
  • Sales Ledger Management
  • Communication Management
  • Picture Capture
  • Prospect Management
  • Online Members Services
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Bookings
  • Single Centralised Booking System
  • Multi-Site Availability Search
  • Automatic Price calculation
  • Conferencing
  • Event Billing
  • Day Accounts
  • Group Bookings
  • Online At My Leisure Portal
  • IOS Bookings
  • Facebook Booking App
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Business Intelligence
  • Report and Graph Generation
  • Comprehensive Centralised Reporting
  • Accounts Integration
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Point of Sale
  • Touch Screen Point of Sale
  • Stock Management
  • Bundle Sales
  • Integrated Electronic Payment
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Food and Beverage
  • Multiple Sales Areas
  • Table Management
  • Configurable Point of Sale layout
  • Multiple and split payment methods
  • Real time Stock Control
  • Management reporting
  • Sale price update
  • Remote table ordering
  • Dispense/ Kitchen printing
  • Product based modifiers
  • Access to booking system from all departments
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PMS
  • Multiple booking platform
  • Multifunctional inventory Configuration
  • Automatic rate calculation
  • Room charging from POS
  • Key card technology
  • Group bookings
  • Single sales ledger
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Loyalty programmes
  • Cashless Levy System
  • Loyalty Management
  • Discount Scheme Management

Elite's sophisticated event management bookings module is a standard function of the system. Easily linked to a barrier access control system that only allows access during the pre-determined stay of the guest at your village, identified by the swipe of a card. Security swipe cards can be validated for any period of time and sent with booking confirmation letters if desired.

The system has a comprehensive database which enables the holiday park to sell and maintain both annual passes and day visitors with pricing to match customer profile.

Effective and varied marketing campaigns can be implemented using the client database, which includes user-defined fields specifically for future marketing purposes. Campaigns can be carried out by post or e-mail.

The ESP solution provides us with a fully integrated solution for cycle hire, activity, spa and food & beverage bookings. Guests can book online, via the call centre and at our local booking desks utilising a single technology solution

Phil Coe
Center Parcs
ESP Leisure Ltd, a company limited by shares, registered in England (reg no. 2550976)
Registered office: Europa House, 1 Kimpton Link, Sutton, Surrey SM3 9QP