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ESP Leisure Ltd Your Business Our Solution
The art of
Leisure Management Systems
Members Clubs
Members Clubs
ESP solutions for private members club
Membership Control a personalised service

Working in partnership with some of the UK's most prestigious clubs, ESP's structured Private Membership System offers full control of your membership processes.

Elite's flexible Customer Relationship Module ensures that you deliver the highest possible standard of customer service whilst saving time and money in administration. The system accommodates a diversity of membership status levels and enables a membership card to be used for a whole range of purposes from an electronic access key to a payment card.

Members Club Management System Features
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CRM
  • Customer Management
  • Membership Renewal Management
  • Direct Debit Management
  • Sales Ledger Management
  • Communication Management
  • Picture Capture
  • Prospect Management
  • Online Members Services
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Membership Renewal Mgt .
  • Multiple membership categories
  • Multiple subscription charges
  • Variable subscription payment frequency and installment due dates
  • Charge to another member
  • Automated Invoicing
  • Payment Request Letters
  • Double entry audit trail
  • Flexible management of family & corporate memberships
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Food and Beverage
  • Multiple Sales Areas
  • Table Management
  • Configurable Point of Sale layout
  • Multiple and split payment methods
  • Real time Stock Control
  • Management reporting
  • Sale price update
  • Remote table ordering
  • Dispense/ Kitchen printing
  • Product based modifiers
  • Access to booking system from all departments
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Point of Sale
  • Touch Screen Point of Sale
  • Stock Management
  • Bundle Sales
  • Integrated Electronic Payment
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Business Intelligence
  • Report and Graph Generation
  • Comprehensive Centralised Reporting
  • Accounts Integration
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Day Accounts
  • Temporary accounts and charge cards
  • Statement of Account from PoS
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PMS
  • Multiple booking platform
  • Multifunctional inventory Configuration
  • Automatic rate calculation
  • Room charging from POS
  • Key card technology
  • Group bookings
  • Single sales ledger
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Loyalty programmes
  • Cashless Levy System
  • Loyalty Management
  • Discount Scheme Management

The Membership Management System includes a full double-entry sales ledger, giving you up-to-the-minute control and reporting for each individual, incorporating both membership renewal charges and point of sale invoices.

Entry to your property can be audited with the installation of our Controlled Access System. Whether you require door, barrier or turnstile control, we have an access control solution to fit your needs.

Installed by professionals who understand the industry requirements, you will be guided step-by-step through the implementation, ensuring you will achieve maximum benefits from your membership management system.

We upgraded to ESP's Elite system as it offers the most comprehensive system on the market. As well as assisting our club with the day to day running of our busy operation, the management reports available have proved to be a very useful tool

Stuart Robson
Dyrham Park Country Club
ESP Leisure Ltd, a company limited by shares, registered in England (reg no. 2550976)
Registered office: Europa House, 1 Kimpton Link, Sutton, Surrey SM3 9QP