info@e-s-p.com
+44 (0)20 8251 5100
ESP Leisure Ltd Your Business Our Solution
The art of
Leisure Management Systems
Sports & Recreation
Sports & Recreation
ESP holiday park management
Online court bookings your customers will love

Whether you're a top class tennis club or a multi-venue campus, the Elite Sport and Recreational Management Solution is ideal for you. Elite will maintain extensive control of your sporting facilities. Elite's Customer Relationship Management module will help you understand the behavior of your customers better.

Elite's flexible booking module gives you control over the availability, daily pricing and even offers the ability to vary prices throughout different time periods. Elite provides the opportunity to allocate the number of people per booking and whether you wish to utilise 'per person' or 'per booking' charging.

Sports & Recreation Management System Features
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CRM
  • Customer Management
  • Membership Renewal Management
  • Direct Debit Management
  • Sales Ledger Management
  • Communication Management
  • Picture Capture
  • Prospect Management
  • Online Members Services
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Bookings
  • Single Centralised Booking System
  • Multi-Site Availability Search
  • Automatic Price calculation
  • Conferencing
  • Event Billing
  • Day Accounts
  • Group Bookings
  • Online At My Leisure Portal
  • IOS Bookings
  • Facebook Booking App
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Business Intelligence
  • Report and Graph Generation
  • Comprehensive Centralised Reporting
  • Accounts Integration
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Point of Sale
  • Touch Screen Point of Sale
  • Stock Management
  • Bundle Sales
  • Integrated Electronic Payment
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Food and Beverage
  • Multiple Sales Areas
  • Table Management
  • Configurable Point of Sale layout
  • Multiple and split payment methods
  • Real time Stock Control
  • Management reporting
  • Sale price update
  • Remote table ordering
  • Dispense/ Kitchen printing
  • Product based modifiers
  • Access to booking system from all departments
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Sporting Activities
  • Unlimited bookable activities
  • Template wizard
  • Capacity management
  • Flexible pricing
  • Diary view configurable by individual desktop
  • Hire items
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Admission Management
  • Quick button charging
  • Head count
  • Variable calendar based pricing
  • Members admission rate
  • Ticket production
  • PIN number production for physical access points
  • No show charging
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Classes
  • Unlimited bookable classes
  • Capacity Management
  • Minimum attendance parameters
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Instructor Management
  • Instructors diary
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Loyalty programmes
  • Cashless Levy System
  • Loyalty Management
  • Discount Scheme Management

Providing a complete overview of your entire facility, our Sports and Recreational management solution provides live management information regarding usage and utilisation of each resource including instant visual indicators.

The Elite Online Booking and Mobile Booking module gives your members and casual users the flexibility they expect, providing live class or court availability 24/7, with the option to enhance your membership packages by offering advanced booking rights to members.

The AtMyLeisure booking app is free for your members to download which means that they stay in control of their bookings from their smartphone.

Installed by qualified professionals from the UK leisure industry, our leisure management system will help you to maximise your court availability and reduce administrative requirements.

Les Ormes uses the Elite system across our entire business. Elite is key to helping us to continue to be successful in the demanding Leisure market. On-line bookings has gone from strength to strength with approximately 80% of our bookings being made on line for golf, classes, tennis and 5 a side football. By going on-line we have made staff savings at reception which effectively pays for the system but more importantly our customers enjoy the freedom of booking on-line

Mike Graham
Managing Director, Les Ormes, Jersey
ESP Leisure Ltd, a company limited by shares, registered in England (reg no. 2550976)
Registered office: Europa House, 1 Kimpton Link, Sutton, Surrey SM3 9QP