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ESP Leisure Ltd Your Business Our Solution
The art of
Leisure Management Systems
Visitor Attractions
Visitor Attractions
ESP holiday park management
Maintain full management control with ESP's visitor attraction system

The Elite Visitor Attraction Software solution incorporates membership and season ticket control, attendance reporting and a full retail sales and stock control system. The customer relationship management module provides you with the tools you need to build a lasting rapport with your customers whilst maintaining the status of their annual membership or season ticket.

Selling your entry tickets online with Elite's Online Booking and Mobile Booking app is one of the most effective ways of managing your acquisition flow, converting online browser to paid customer.

Visitor Attraction Management System Features
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CRM
  • Customer Management
  • Membership Renewal Management
  • Direct Debit Management
  • Sales Ledger Management
  • Communication Management
  • Picture Capture
  • Prospect Management
  • Online Members Services
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Bookings
  • Single Centralised Booking System
  • Multi-Site Availability Search
  • Automatic Price calculation
  • Conferencing
  • Event Billing
  • Day Accounts
  • Group Bookings
  • Online At My Leisure Portal
  • IOS Bookings
  • Facebook Booking App
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Business Intelligence
  • Report and Graph Generation
  • Comprehensive Centralised Reporting
  • Accounts Integration
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Point of Sale
  • Touch Screen Point of Sale
  • Stock Management
  • Bundle Sales
  • Integrated Electronic Payment
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Food and Beverage
  • Multiple Sales Areas
  • Table Management
  • Configurable Point of Sale layout
  • Multiple and split payment methods
  • Real time Stock Control
  • Management reporting
  • Sale price update
  • Remote table ordering
  • Dispense/ Kitchen printing
  • Product based modifiers
  • Access to booking system from all departments
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Admission Management
  • Quick button charging
  • Head count
  • Variable calendar based pricing
  • Members admission rate
  • Ticket production
  • PIN number production for physical access points
  • No show charging
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Loyalty programmes
  • Cashless Levy System
  • Loyalty Management
  • Discount Scheme Management

Elite's sophisticated event management bookings module is a standard function of the system. Easily linked to a barrier access control system that only allows access during the pre-determined stay of the guest at your village, identified by the swipe of a card. Security swipe cards can be validated for any period of time and sent with booking confirmation letters if desired.

The system has a comprehensive database which enables the holiday park to sell and maintain both annual passes and day visitors with pricing to match customer profile.

Effective and varied marketing campaigns can be implemented using the client database, which includes user-defined fields specifically for future marketing purposes. Campaigns can be carried out by post or e-mail.

We chose ESP to deliver our EPOS solution because of their endeavours to absolutely understand our business and to think of creative but bespoke solutions to our needs. Their staff are brilliant, and we consider our relationship to be more of a partnership than a supplier/client relationship. Having such a reliable partner means that we can get on with our business without worrying about the systems that support us.

David Hall
Head of Corporate Affairs, Northumbrian Water Ltd
ESP Leisure Ltd, a company limited by shares, registered in England (reg no. 2550976)
Registered office: Europa House, 1 Kimpton Link, Sutton, Surrey SM3 9QP